Superior Vision Plan Details
A Complete Provider Network
The Superior Vision provider network of ophthalmologists, optometrists and
optical companies now numbers over 28,000 providers located throughout the
U.S. The Superior Vision network not only brings you one of the largest
panels of ophthalmologists in the nation but also one of the largest
groupings of national and regional optical chain locations. Typically,
chains offer one-hour and same day services and the added convenience of
extended hours during the day, evenings and weekends. See the providers near
you in the Superior Vision provider directory or view a provider listing at
www.superiorvision.com. If your
current provider is not listed, you may nominate your provider for
consideration to the Superior Vision network.
Quality Assurance and Guarantees
The word "superior" is in our name because that is our commitment to provide
you with the highest level of eye care available in the marketplace today.
This is accomplished through a superior provider panel, through superior
quality assurances being implemented with guidelines established by the
National Committee for Quality Assurance (NCQA), and through superior
steadfast satisfaction guarantees when services are received from
participating (in-network) providers. Our Member Service Team stands ready
to respond to your needs and to resolve any issues you may have regarding
your vision benefit.
The Superior Vision Web Site
- www.superiorvision.com.
Superior Vision Plan Members have access to the following information from
the Superior Vision web site:
• Review specific plan benefits and plan frequencies
• Verify individual and family enrollment
• Find a provider through a city/state or ZIP code accessing process
• Print a map to the provider's location
• Download forms such as the Provider Nomination Form and the Non-Network
Claim Form
• Link via e-mail from the site to Superior Vision Member Services
The Superior Vision Plan offers
a complete complement of vision care providers representing the three "0's";
ophthalmologists, optometrists and opticians.
Ophthalmologists
An ophthalmologist is a physician (doctor of medicine or doctor of
osteopathy) who specializes in the comprehensive care of the eyes and visual
system in the prevention of eye disease and injury, the ophthalmologist is a
physician who is qualified by lengthy medical education, training and
experience to diagnose, treat and manage all eye and visual system problems,
and is licensed by a state regulatory board to practice medicine and
surgery. The ophthalmologist is the medically trained specialist who can
deliver total eye care: primary, secondary and tertiary care services (i.e.,
vision services, contact lenses, eye examinations, medical eye care and
surgical care) and diagnose general diseases of the body.
Optometrists
Doctors of optometry (optometrists) are independent primary health care
providers who specialize in the examination, diagnosis, treatment and
management of diseases and disorders of the visual system, the eye
associated structures, as well as the diagnosis of related systemic
conditions. Doctors of optometry are specifically trained and state licensed
to provide primary eye care services. These services include comprehensive
eye health and vision examinations, diagnosing disorders, the prescribing of
glasses, contact lenses, low vision rehabilitation, vision therapy, and
other vision needs as related to occupations, avocations and lifestyles.
Opticians
Opticians are professionals in the field of designing, finishing, fitting
and dispensing of eyeglasses and contact lenses, based on an eye doctor's
prescription. The optician may also dispense colored and specialty lenses
for particular needs as well as low vision aids and artificial eyes.
Benefits |
Frequency |
In-Network
|
Non-Network
|
Comprehensive
Exam
(by an Ophthalmologist) |
12
months |
Covered in Full |
Up to $34.00 |
Comprehensive
Exam
(by an Optometrist) |
12
months |
Covered in Full |
Up to $26.00 |
Lenses (Standard) per pair: |
|
|
|
Single
Vision |
12
months |
Covered
in Full |
Up
to $32.00 |
Bifocal |
12
months |
Covered
in Full |
Up
to $46.00 |
Trifocal |
12
months |
Covered
in Full |
Up
to $57.00 |
Lenticular |
12
months |
Covered
in Full |
Up
to $90.00 |
Contact
Lenses (per pair)*: |
|
|
|
Medically
Necessary |
12
months |
Covered
in Full |
Up
to $210.00 |
Cosmetic
(Elective**) |
12
months |
Up
to $120.00 |
Up
to $100.00 |
Frames (Standard**) |
24
months |
Up
to $100.00 |
Up
to $47.00 |
*Contact lenses are in lieu of eyeglass lenses and frames benefit.
**The insured is responsible for paying any charges in excess of this
allowance.
Discount SVP8-20
Add-on charges to the covered pair of lenses: 20% off retail prices
Additional Purchases
• Prescription eyeglass
lenses |
30% off |
• Eyeframes |
30% off |
•
Add-on charges to basic lenses |
20% off
|
• Everyday
"Frames & Lenses" package pricing |
20% off
|
•
Contact lenses, standard hard or soft |
20% off
|
•
Disposable contact lenses |
10% off
|
•
All other prescription materials |
20% off
|
Discounts are available for additional purchases of eyewear and contact
lenses. Discounts are provided by Superior Vision Services contracted
providers identified in the Provider Directory with a "DP". These discounts
do not apply to the insured benefit plan underwritten by ReliaStar Life
Insurance Company.
Employees who elect coverage cannot change coverage until the open
enrollment period after the first plan year, except for "coverage category"
as a result of a qualifying family status change. Employees who do not elect
coverage cannot enroll until the next open enrollment period. For further
details refer to the Master Policy on file with your Human Resources
Department.
Limitations
(options at additional cost)
The Superior Vision Plan is designed to provide your basic eyewear needs. It
does not cover items that are considered cosmetic or elective. The following
options will require an additional charge over the covered benefit. Pay any
additional charges directly to your provider. Example: Standard design
bifocal lenses are a covered benefit. Blended (no-line) bifocals will
require an additional charge.
• A frame that costs more than the Plan allowance.
• Additional cost for contact lenses (elective) over the allowance.
• Blended (no-line) and/or multifocal lenses.
• Beveled and/or faceted lenses.
• Coating on lenses (anti-scratch, anti-reflective, sunglass colors).
• Cosmetic lenses.
• Oversize charge for lenses larger than Plan allowance.
• Polycarbonate lenses.
• Replacement frames'and/or lenses.
Exclusions
(products & services not covered)
There is no benefit coverage for the following products and services.
• Conditions covered by workers' compensation.
• Eye examinations required by the employer as a condition for employment.
• Frame cases.
• Low (subnormal) vision aids.
• Non-prescription (piano) eyewear.
• Orthoptics or vision training and any associated supplemental testing.
• Progressive lenses.
• Services and materials provided by another vision plan.
• Tints (except Rose tint # I and #2).
Note: This is only a summary of the benefit plan. You may
review and/or obtain a copy of the Master Policy and Certificate of Coverage
by contacting your Human Resources/Employee Benefits Office.
Procedure when
using a Superior Vision Plan
in-network
provider:
1. Identify yourself to the in-network provider as a member of the Superior
Vision Plan. You can use your I.D. card for this purpose or simply give the
provider your name, employer name, and your social security number. The
provider will call SVS Member Services to verify your eligibility and obtain
an authorization number. The I.D. card provided to you can be used for all
covered family
members.
2. After eligibility-is established, and an authorization
number is received by the provider, services will be rendered. There is
nothing else that you need to do except pay the provider directly for any
appropriate copayments and charges above the covered benefits. The
in-network provider handles all claims and paperwork.
Procedure when
using a non-network provider:
1. To receive services from a non-network provider, it is important that you
first call Superior Vision Services Member Service Department at 800-507
3800 to receive your own authorization number. By doing so, you can be
assured of your eligibility and reimbursement for money spent.
2. After receiving services and paying in-full for the
examination and/or materials (you do not pay a copayment to the non-network
provider), submit your original itemized billing received from the provider,
along with your authorization number, to the SVS Claims Administration
office listed below.
3. You will be reimbursed according to the schedule of
allowances for non-network providers, less any required copayments.
A Superior Vision Services, Inc.
Member Services information
P.O. Box 967
Rancho Cordova, CA 95741
For Member Services & Claims Inquiry
1-800-507.3800
www.superiorvision.com
The Superior Vision Plan is underwritten by ReliaStar Life
Insurance Company, 20 Washington Avenue South, Minneapolis, MN 55401
Promoting the
Early Detection of Health Problems
Comprehensive eye examinations performed by one of the Superior Vision Plan
member ophthalmologists or optometrists can lead to early detection of many
diseases and physiological problems that are present in the eye or other
parts of the body Early detection can aid in prompt and effective treatment
of some diseases and disorders. This can save you and your family money and
preserve your health and sight.
The following is a
partial list of health problems that can often be detected through regular
eye examinations:
• Amblyopia (Lazy Eye)
• Arteriosclerosis
• Astigmatism
• Carcinoma
• Cataracts (Cloudy Lens)
• Diabetes
• Detached Retina
• Glaucoma
• High Blood Pressure
• Hypertension
• Macular Degeneration
• Nutritional Disorders
• Presbyopia
• Ptosis (Drooping Upper Eyelid)
• Tumors (Related to the Eye and Eye Orbit).
• Viral & Bacterial Infections
• Vitamin Deficiencies
Signs or Symptoms Indicating You May Have a Medical
Eye Problem.
If you have any of the following symptoms, contact an eye
doctor.
• Blurry vision uncorrectable by lenses
• Double vision
• Dimming of the vision that comes and goes, or sudden loss of vision
• Red eye
• Eye pain.Loss of side vision
• Haloes (Colored rays or circles around lights).
• Crossed, turned or wandering eye
• Twitching or shaking eye
• Flashes or streaks of light
• New floaters (spots, strings, or shadows)
• Discharge, crusting, or excessive tearing
• Swelling of any part of the eye
• Bulging of one or both eyes
• Difference in the size of the eyes
• Diabetes
Definitions of
Contact Lenses
Contact Lenses, Elective/Cosmetic
Elective/Cosmetic contact lenses are those that are worn solely for
cosmetic or convenience reasons. They are chosen because they are preferred
over the wearing of conventional eyeglasses. Contact lenses covered by the
Plan must contain a prescription for correcting a vision deficiency. Charges
over the benefit allowance are paid directly to the provider. Contact
Lenses, Medically Necessary. These lenses must be specifically prescribed by
the eye doctor to be used for the reason or reasons described below.
Reimbursement for these lenses will be considered as payment-in-full when
utilizing an in-network provider.
• Aphakia (after cataract surgery without implant lens).
A pair of prescription single vision or multifocal eye glass
lenses and an eyeframe can be provided along with contact lenses prescribed
for this reason.
• When visual acuity cannot be corrected to 20/70 in the
better eye except through the use of contact lenses (must be 20/60 or
better).
• Anisometriopia of 4.0 diopters or more, provided visual
acuity improves to 20/60 or better in the weak eye.
• Kerataconus.
Note: The narrowing of visual fields due to high minus or
high plus corrections is not considered a reason for medically necessary
contact tenses.
CONTACT LENS/EXAM FITTING FEE:
Most providers charge a fee for the fitting of contact lenses. This fee is
separate from the eye examination and will vary depending on the provider's
fee structure policies. It will also vary due to circumstances or
complexities involving the physiological condition of the eyes, the lens
prescription, and the type of lenses used. The contact lens exam/fitting fee
may be included in the contact lens allowance.
Refractive Surgery Discount, Superior Vision Services,
Inc. is contracting with ophthalmic refractive surgeons to provide SVS
members with a 20 discount off their surgical fees for radial keratotomy (RK),
photo-refractive keratotomy (PRK) and LASIK. Providers contracted are noted
with a RF under their name in the SVS Provider Directory. This discount does
not apply to the insured plan underwritten by ReliaStar Life Insurance
Company.
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MONTH RATES
Employee Only |
$12.34 |
Employee and One Dependent |
$23.90 |
Employee and Family |
$35.11 |
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